I'm not happy with the color or size of the purchased item. What can I do?

If you are not satisfied, you can return the product for an exchange or refund within 14 days of receipt, as per applicable law (D.lgs. 185/99).

Products must be returned by completing the online return form available at https://www.carrerajeans.com/en/returns or, for registered customers, in the order history at https://www.carrerajeans.com/en/order-history. Ship the items to:

Carrera S.p.A. con Socio Unico

Via Enrico Fermi 11

37064, Povegliano Veronese (VR), Italy

Note: Return shipping costs are the responsibility of the customer. Returns sent beyond the deadline or without the required conditions will not be accepted. For non-EU returns, a customs fee equal to 22% (VAT) of the value of the returned products will be charged.

Returned products must:

Be well-packaged, in perfect condition, and without visible signs of use;

Include all accessories, documentation, and the receipt (with order number, name, and address).

For more details, visit the dedicated section on the website.